FAQ 

WHEN WILL I RECEIVE MY ORDER?

We offer standard shipping for our products.  You should receive your order in roughly one week from the time of your order.  

* Shipping times, due to Covid, are now up to four-six weeks.  We appreciate your patience.

 

WHAT IS YOUR RETURN POLICY?

We offer returns for products that are defective or damaged upon arrival.  Size exchanges are not refunded.  In order for us to process a refund, you will need to return your defective product within 4 weeks (28 days) from the date that you placed your order.

 

DO YOU DESIGN CUSTOM PRODUCTS?

Yes!  If there is something specific you are looking for, please reach out to us and let us know!  We will be happy to see what we can do!  upandoutbrand@gmail.com

 

Thank you for shopping with us!